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Return to shopFAQ
Shopping Information
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
We accept credit cards, debit cards, PayPal.
Yes, your payment information is secure. We use SSL encryption to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order Returns
Yes. We accept returns for non-defective items as long as they are unworn, unused, and in their original packaging with tags still on. Please note that you will be responsible for the return shipping cost.
To start a return, simply email support@ruffletee.com. Please include your full name, order number, proof of purchase (a screenshot of your order details), and the reason for the return. For damaged or defective items, a photo or video can help speed up the process.
You have up to 30 days from the day you receive your order to initiate a return request.
If a replacement is available, we’ll ship it free of charge. If the item is out of stock, we’ll issue a full refund to your original payment method.